An Interactive 5-Day Training Course

Business and Corporate Etiquette

Maintaining Good Business Relationships

08 - 12 Dec 2025
London
| $5950
15 - 19 Jun 2026
London
| $5950
27 - 31 Jul 2026
London
| $5950
09 - 13 Nov 2026
Paris
| $5950
07 - 11 Dec 2026
London
| $5950
22 - 26 Dec 2025
Online
| $3950
21 - 25 Dec 2026
Online
| $3950

Introduction

Etiquette is about the rules of expected behavior in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads to better relationships as well to influence and persuade people you need a high level of interpersonal skills. We have all experienced moments of embarrassment when others do not understand or are offended by our behavior.

This exciting and challenging Business and Corporate Etiquette training course will help you to improve your impact on others and, in turn, their response to you. These skills will help you in your job, your career and in your life. They do not just apply in face-to-face communication but in online and virtual situations as well.

This GLOMACS Business and Corporate Etiquette training course will highlight:

Key Learning Outcomes

The objectives of this Business and Corporate Etiquette training course are:

Training Methodology

This Business and Corporate Etiquette training course uses a wide variety of proven adult learning techniques to ensure effective assimilation and retention of the information presented. This training course is highly interactive and will prompt delegates to reflect on their own thinking, communication style and practice.

Your Tutor will guide and facilitate learning using a wide variety of methods including direct input, video, discussions, case studies and group and individual exercises to focus on the themes of the course, practice skills and receive feedback.

Business and Corporate Etiquette

Who Should Attend?

The company will benefit in the following ways:

  • Help present your organization with poise and confidence
  • Project your brand values through skilled staff
  • Have confidence that your staff can acquit themselves well in any situation
  • Improve relationships within the organization
  • Improve relationships with customers, investors and other external stakeholders
  • See an increase in staff assurance and demeanor

Learning Journey Breakdown

  • The changing world of communication and the challenges it poses
  • The importance of relationships and their impact on reputation
  • Establishing and maintaining cordial relationships
  • What is your reputation and what would you like it to be?
  • Targeting people in your network – what relationships do you need to succeed?
  • First impressions count and how to make them
  • The importance of appearance, dress, and grooming
  • The importance of body language from handshake to hangouts
  • Touchpoints and Moments of Truth
  • How to prepare for and profit from any networking opportunity
  • Assessing and tailoring your style
  • Personality types and how to deal with difficult people
  • Email etiquette
  • Formal writing – letters, memos, and reports
  • Instant messaging
  • Social media
  • Online meetings
  • Interviews
  • How to issue and reply to invitations
  • Correct forms of address
  • How to introduce people?
  • Making small talk
  • Dining etiquette and making sense of table settings
  • Have them ‘eating out of your hand’
  • Setting SMART goals for self-improvement
  • Researching your contacts
  • Building up a wardrobe for all occasions, dress codes
  • Giving and receiving gifts – How to choose?
  • The power of follow-up and staying in touch
  • Building your confidence and presence

Ready to Take the Next Step?

Reserve your slot today and start your learning journey with us.

Register Now

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