An IIBA Endorsed Training Course

Business System Analysis

Discovering, Analysing, Modelling & Specifying User Requirements

27 Apr - 01 May 2026
Dubai
| $5950
08 - 12 Jun 2026
Dubai
| $5950
07 - 11 Sep 2026
Dubai
| $5950
02 - 06 Nov 2026
Amsterdam
| $5950
30 Nov - 04 Dec 2026
London
| $5950

Introduction

Business Systems Analysis is the elicitation, analysis and specification of the logical requirements from business perspectives, and is seamlessly integrated and organized around a model-driven analysis framework in order to design and build or procure effective computer-based business systems.

This GLOMACS Business System Analysis training course provides the critical thinking skills, conceptual knowledge and best practices to rapidly discover, analyze and specify business and user requirements. Participants will gain knowledge of the right approaches, tasks and techniques to define the requirements for business system projects. They will learn about gathering business requirements from users and other stakeholders, analyzing and communicating these requirements, creating models and use cases that describe the requirements, defining business rules and requirements specifications to communicate them to solution developers.

This training course will help potential systems analysts to create and design system processes which will help a company to achieve success. They will also explore a broad spectrum of current techniques that can be used to ensure that systems are comprehensively described and correctly defined.

Key Learning Outcomes

At the end of this training course, you will learn to:

Training Methodology

State-of-the-art business systems analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Business System Analysis

Who Should Attend?

  • Reduced information technology development risk, costs and time overruns
  • Improved integration of information technology projects with business needs
  • Improved communication between the business and the information technology department of the organisation
  • The correct fit between the requirements of the organisation and information systems that are developed or procured

Learning Journey Breakdown

  • Understanding the Business Environment
  • The Role of the Business Analysis within the System Development Cycle
  • Alternative Approaches to Business Systems Analysis
  • The Systems Development Life Cycle (SDLC)
  • Starting a Systems Development Project
  • Identifying System Users and Other Stakeholders
  • Creating a Vision Statement
  • Defining the System Scope
  • An Introduction to Systems Modelling Concepts
  • Enterprise Architecture Modelling
  • Normalization
  • Modelling the System Context
  • System Scope Modelling
  • Use Case Modelling
  • Modelling Information Requirements
  • Planning, Conducting, and Following-up a Structured Investigative Interview
  • Workshops and Brainstorming
  • Surveys and Questionnaires
  • Document Analysis and Observation
  • Interface Analysis
  • Random Sampling
  • Gathering User Stories
  • Defining Actors and Actor Goals
  • Converting Actor Goals to Use Cases
  • Documenting Detailed Use Case Descriptions
  • Refactoring Use Cases
  • Maintaining the Data Dictionary
  • Value of Effective Requirements
  • Gathering and Writing Business Rules
  • Documenting Functional and Non-functional Requirements
  • Preparing the Specification
  • Verifying and Validating Requirements
  • Writing Test Cases
  • Presenting Your Requirements Specification

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