A CPD Certified Training Course

Professional Certificate in Operational Excellence

Implement Lean Organization Principles, Methodologies to Achieve Key Operational Excellence Goals

15 - 19 Dec 2025
Dubai
| $5950
29 Dec - 02 Jan 2026
London
| $5950
02 - 06 Feb 2026
Paris
| $5950
23 - 27 Mar 2026
Paris
| $5950
06 - 10 Apr 2026
London
| $5950
01 - 05 Jun 2026
London
| $5950
22 - 26 Jun 2026
Dubai
| $5950
12 - 16 Oct 2026
London
| $5950
14 - 18 Dec 2026
Dubai
| $5950
28 Dec - 01 Jan 2027
London
| $5950
15 - 19 Dec 2025
Online
| $3950
22 - 26 Jun 2026
Online
| $3950
14 - 18 Dec 2026
Online
| $3950

Introduction

This CPD Certified Professional Certificate in Operational Excellence training course will equip the participants with the knowledge, skills, and behavioural competencies required to support an operational excellence programme and contribute significantly to the bottom line of your organisation, reducing variation, defects, cycle times, lead times, waste, and costs within your operations.

Operational Excellence (OPEX) goes beyond continuous improvement, cost minimisation and productivity maximisation. OPEX supports the drive for sustainable profitability and growth within your organisation by adopting a holistic approach to improvement. The essence of Operational Excellence is an organisational culture that achieves long-term sustainable growth and performance development by enhancing employee empowerment and motivation. The core of OPEX is applying the right tools to the right processes in the right culture. It is a crucial element of organisational leadership focusing on the continual development of organisational culture and operational processes.

This CPD Certified OpEx training course is designed for leaders and practitioners wishing to transform their organisations through strategy and culture, and through the application of operational excellence approaches, methodologies, processes, and tools.

This CPD Certified Professional Certificate in Operational Excellence training course will highlight:

Key Learning Outcomes

By the end of this CPD Certified Professional Certificate in Operational Excellence training course, participants will be able to:

Training Methodology

This OPEX training course is based on a combination of (a) coach led training, (b) practical application of techniques through individual and group activities, and (c) discussion and reflection of delegate real life experiences. The training course manual provides a guide to all tools and methods covered for future reference.

Professional Certificate in Operational Excellence

Who Should Attend?

Organisations will benefit from participants adopting holistic thinking, avoiding the sub-optimisation that can result from fragmented improvement activity. By sending delegates to this CPD Certified Professional Certificate in Operational Excellence training course, the organisation will gain the following benefits:

  • An organisational culture of striving for operational excellence to create value and to sustain business growth
  • Aligning improvements to strategic imperatives
  • Engaging all stakeholders in the improvement efforts
  • Reducing defects and waste across the whole value stream
  • Improving the efficiency and effectiveness of resources
  • Increasing customer satisfaction capturing the ‘voice of the customer’
  • Promoting organisational learning and engagement

Learning Journey Breakdown

  • The OPEX framework, principles, benefits
  • Elements of strategic approach – McKinsey’s 7S, Balanced Scorecard, Strategy Map
  • McKinsey’s 7S model
  • Balanced scorecard (BSC)
  • Strategy map
  • Integrated Management Systems – Quality, Environmental, Safety & Health (ISO 9001, 14001, 45001)
  • Project pipeline development and prioritisation
  • Overview of PM lifecycle
  • Business case proposal
  • Project planning toolbox – WBS, Gantt Chart, Risk Management etc.
  • Project execution & monitoring
  • Project closure
  • Continuous improvement
  • Improving cross-functional processes – SIPOC, Swimlane
  • Finding & eliminating wastes
  • Reducing Costs of Quality (COQ)
  • A3 problem solving, DMAIC & PDCA cycle
  • Theory of Constraints (TOC)
  • Lean management 4P framework
  • The 14 principles of lean organization
  • Tools selection and use – Idea generation, data analysis, decision making
  • Total Productive Maintenance (TPM)
  • Visual management – 5S, Kanban
  • Change leadership
  • Conflict resolution
  • Consensus building
  • Motivating individuals
  • Team building

Ready to Take the Next Step?

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