With over a million organizations worldwide certified to ISO9001 quality management system alone, no organization can afford to pay the price of the failure to recognize that managing quality assurance and control are essential requirements in the production of good and services. Many organizations have enjoyed extensive benefits from the structured approach to controlling areas of activities and the associated risks but have often missed the opportunity to maximize the return on the initial investment by using a similar approach in other areas of the business.
This GLOMACS 10-day training course is intended to provide delegates with a sound understanding of different approaches to quality assurance. During the first week, the training course will focus on background to the various concepts of managing quality in organizations to ensure the attendees are familiar with quality assurance. During the second week, the training focus will be on practical learning on the implementation of quality management system including internal and third party auditing, which provide assurance that systems are maintained and improved.
By the end of this training course, delegates will be able to:
This training course is highly interactive and delegates will have to opportunity to use case study materials and exercises that will bring a practical understanding to the concepts of quality assurance and management. This will include the opportunity to relate the learning to “real life” issues in their own organization and their experience as customers themselves.
In addition to learning the essential requirements of a quality management system, participants will enjoy a highly participative part of this training course designed to enable them to practice audit techniques though participative role play.
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