An Interactive 5-Day Training Course

Quality Assurance in Practice

Implementation of ISO 9001 and Assessment

01 - 05 Jun 2026
Dubai
| $5950
28 Sep - 02 Oct 2026
London
| $5950
01 - 05 Jun 2026
Online
| $3950
28 Sep - 02 Oct 2026
Online
| $3950

Introduction

Many organizations all-over the world have used the ISO9001 quality management system standard as a framework for managing quality assurance within their operations and meeting the expectations of their customers. They have enjoyed the benefits of this structured approach to the control of risk and opportunities in their business.

Quality Assurance in Practice will provide delegates with a sound understanding of a practical approach to developing quality assurance in their organizations. This GLOMACS Management & Leadership training course examines the well-known ISO9001 framework as a foundation for developing quality assurance. This Quality Assurance in Practice training course goes on to look at the importance of risk based thinking, the PDCA approach and the process approach. Additionally, this training course explores other importance aspects of developing a quality management system including the role of audit in organizational improvement and the development of document control to support your system are encompassed in this highly practical and participative training course.

Key Learning Outcomes

By the end of this training course, delegates will be able to:

Training Methodology

This Management & Leadership training course on Quality Assurance in Practice is highly participative and delegates will have to opportunity to use case study materials and exercises to reinforce their learning thought-out the training course . In addition to learning the basic requirements of a quality management system, participants will enjoy a highly participative part of this training course designed to enable them to practice audit techniques though participative role play.

Quality Assurance in Practice

Who Should Attend?

  • Develop a greater understanding of the practical implications of managing quality assurance in the organization
  • A shared organizational vision for quality assurance and management
  • Development of efficiencies in the organization leading to enhanced profitability
  • Improvement in leadership skills within the organization

Learning Journey Breakdown

  • The PDCA Approach
  • Risk Based Thinking
  • The Organization and Context
  • Needs and Expectation of Interested Parties
  • Significance of Effective Leadership Roles
  • Role and Responsibilities of Leaders in ISO9001
  • Culture of Quality – The Role of TQM
  • Establishing Policies
  • Planning for a Quality Management System
  • Assessing Risk and Opportunity within a Quality Management System
  • Supporting Your System – resources, competence
  • Operations, Planning and Control
  • Management Systems Auditing
  • The Face of a Systems Auditor
  • Requirements of ISO19011 – guidelines for auditing management systems
  • Types of Systems Audits
  • Planning Audits
  • Audit as Part of Performance Monitoring and Organizational Improvement
  • Developing a Programme of Audits
  • Planning an Audit
  • Opening Meetings
  • Audit Questions and Use of Check Lists
  • Conducting the Audit
  • Role Play Exercise
  • Building a Document Control System
  • Document Life Cycles
  • Consistency in Document Appearance, Notation and Circulation
  • Maintaining the Integrity of Document Controls
  • Availability of Documents to Interested Parties

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