An Interactive 5-Day Training Course

Structured Problem Solving Using Lean Sigma

29 Dec - 02 Jan 2026
Dubai
| $5950
09 - 13 Feb 2026
Dubai
| $5950
23 - 27 Mar 2026
London
| $5950
08 - 12 Jun 2026
Dubai
| $5950
07 - 11 Sep 2026
Dubai
| $5950
12 - 16 Oct 2026
London
| $5950
23 - 27 Nov 2026
Dubai
| $5950
28 Dec - 01 Jan 2027
Dubai
| $5950

Introduction

Whatever type of organisation you work in (Bank, manufacturing, healthcare, government, Industry, Insurance) most organisation strive to remove wastes, errors and defects and face a process improvement challenge.

This training course empowers professionals to tackle complex challenges systematically. Dive into the world of Lean Six Sigma, merging Lean efficiency with Six Sigma precision for effective problem resolution. Elevate your problem-solving skills through data-driven methodologies, equipping you to lead transformative changes within your organization.

This training course encompasses various applications that have demonstrated the substantial impact of quality on cost reduction and fulfilling customer needs. Emphasis will be placed on enhancing process efficiency, refining decision-making processes, and incorporating data-driven problem-solving approaches from Lean Six Sigma's DMAIC methodology.

This GLOMACS Structured Problem Solving Using Lean Sigma training course will highlight:

Key Learning Outcomes

At the end of this training course, you will learn to:

Training Methodology

This training course employs an interactive approach, combining lectures, group discussions, and practical exercises. Participants will engage in hands-on problem-solving scenarios, applying Lean Six Sigma tools to real-world challenges.

Delegates will be expected to work on a real problem within a company , analyse quality issues, describe and develop capabilities for continuous process improvement using key tools and techniques covered in class. Delegates will have the opportunity to develop their ability to analyse information, to use tools and techniques covered in class and to work under time pressure to make decision that can justify recommendations.

Structured Problem Solving Using Lean Sigma

Who Should Attend?

The Organization will have the following benefits:

  • Increased efficiency through streamlined processes.
  • Data-driven decision-making for improved problem-solving.
  • Cost reduction by eliminating root causes of issues.
  • Improved product and service quality.
  • Enhanced customer satisfaction through better processes.
  • Sustainable culture of continuous improvement.

Learning Journey Breakdown

  • Quality culture and quality gurus
  • How good is good enough? Understand the core of six sigma
  • Lean principles
  • Overview of Lean Six Sigma DMAIC methodologies
  • Define step:
    • Group discussion: Identifying problem areas in your business.
    • Brainstorming and affinity diagram
    • Defining the problem
    • Stakeholder analysis and management
    • Project charter
    • Voice of Customer (VOC) and Cortical to Quality (CTQ’s)
    • Process map- SIPOC Diagram
    • Looking for COQ
    • Define: Story components
  • Process performance measures
  • Lean operations and wastes identification.
  • Cost of poor quality
  • Process mapping and analysis
  • Data collection plan and measurement systems analysis
  • Operational definitions
  • Defect per millions opportunity and process capability
  • Measurement plan of Prioritised CTQ's and process performance
  • ‘Measure’ flow

Practical exercise: measurement and process mapping in your business

  • Analysis of the process map
  • Establish causal relationships.
  • Cause and effect diagram
  • Determine root Cause(s) using Data.
  • Statistical analysis of data
  • Failure mode and effects analysis (FMEA)
  • Analyse Flow

Group activity: Conducting a root cause analysis for your problem

  • Generate Ideas and develop solution Alternatives.
  • Consider lean techniques: Poke yoke, pull, 5s, Visual management, Kanban
  • Assess cost and benefits and risks
  • Solution scoring and selection
  • Determine solution effectiveness using PDCA (Plan-Do-Check-Act Deming cycle)
  • Design of experiments
  • FMEA for the new process
  • Improve Flow

Group project: Creating a Lean Six Sigma improvement plan for your organization/business/function

  • Control plan
  • Process monitoring and control
  • Prepare DMAIC Project Documentation in Word
  • Finalise DMAIC Project Documentation
  • Lesson learnt.
  • Control Flow

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