An Interactive 5-Day Training Course

The Fundamentals of ISO 22320:2018

Guidelines for Incident Management, Societal Security and Emergency Management

13 - 17 Apr 2026
Dubai
| $5950
10 - 14 Aug 2026
Dubai
| $5950
30 Nov - 04 Dec 2026
Dubai
| $5950

Introduction

ISO 22320:2018 is an international standard titled "Societal security - Emergency management - Guidelines for incident management." It provides guidelines for incident management, focusing on the core elements necessary for effective response to incidents, regardless of their cause, size, location, or complexity. The standard aims to enhance the effectiveness of organizations and communities in responding to emergencies by providing a systematic approach to incident management.

This GLOMACS 5-day training course provides participants with a comprehensive understanding of ISO 22320:2018 and equips them with the knowledge and skills necessary to implement effective emergency management systems within their organizations.

ISO 22320 is an international standard that provides guidelines for incident management, offering a framework for effective preparation, response, and recovery from incidents. 

Here are some training course highlights for The Fundamentals of ISO 22320:2018

These training course highlights provide a comprehensive overview of ISO 22320, equipping participants with the knowledge and skills needed to effectively manage incidents and safeguard communities, organizations, and individuals from potential threats and emergencies.

Key Learning Outcomes

The training course on The Fundamentals of ISO 22320:2018 would typically aim to achieve several objectives, including:

 Overall, the objectives of a training course on The Fundamentals of ISO 22320:2018 aim to equip participants with the knowledge, skills, and tools necessary to effectively manage emergencies, enhance organizational resilience, and contribute to the safety and well-being of communities.

Training Methodology

This dynamic training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This fully participative and enjoyable event will enhance your leadership capabilities through assessments, syndicate role playing, group discussions, crisis communication skills and team problem solving challenges. Training materials such as exercises, check-lists, formats and templates will be included and will be of use to you and your team on your return to your office.

The Fundamentals of ISO 22320:2018

Who Should Attend?

The Fundamentals of ISO 22320:2018 training course offers several benefits to organizations, governments, and communities involved in emergency management:

  • Improved Preparedness
  • Enhanced Response Capabilities
  • Better Coordination and Communication
  • Increased Resilience
  • Consistency and Standardization
  • Enhanced Public Trust and Confidence
  • Compliance and Legal

Learning Journey Breakdown

  • Overview of ISO 22320:2018 standard
  • Importance of emergency management systems
  • Key concepts and definitions in emergency management
  • Understanding the principles of emergency management
  • Roles and responsibilities of stakeholders in emergency management
  • Case studies and examples of effective emergency management practices
  • Establishing the context for emergency management
  • Identifying internal and external issues relevant to emergency management
  • Leadership and commitment requirements in ISO 22320:2018
  • Developing emergency management policies and objectives
  • Building a culture of resilience within an organization
  • Exercise: Developing a sample emergency management policy
  • Understanding the planning process in emergency management
  • Risk assessment and risk treatment methodologies
  • Business continuity planning and its relationship to emergency management
  • Developing emergency response plans
  • Resource management and allocation during emergencies
  • Implementing communication and coordination mechanisms
  • Establishing performance indicators for emergency management
  • Monitoring and measuring emergency management performance
  • Reviewing and evaluating the effectiveness of emergency management processes
  • Conducting internal audits of emergency management systems
  • Management review processes in ISO 22320:2018
  • Continual improvement in emergency management systems
  • Integrating ISO 22320:2018 with other management systems (e.g., ISO 9001, ISO 14001)
  • Documentation requirements in ISO 22320:2018
  • Preparing for ISO 22320:2018 certification
  • Case studies of organizations certified to ISO 22320:2018
  • Certification process overview and requirements
  • Final Q&A session and training course review

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